FAQ - Change an order

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Your order is typically prepared and shipped within just a few hours from the time your payment has been accepted. Once you receive our email stating that your item is Ready to Ship, we are no longer able to apply any changes, as your order is no longer in our premises.

Therefore it is imperative to contact us as soon as possible by clicking "Contact Us" link at top and bottom of the page and filling in the question form.

If you are unable to contact us prior to your order leaving our premises, please wait until you receive your package and then follow our Return instructions for further action.