Cancel an order
If you have a change of heart and wish to cancel your order prior to receiving our Ready to Ship message, please send us an email and we will be happy to cancel your order.
In the case the order has been picked up by the courier and is no longer in our premises prior to your request, shipping charges apply even if free shipping was applied to the order. Please follow our Return/Exchange instructions for a refund.
Order Cancellation by PearlsOnly
PearlsOnly reserves the right to cancel an order for reasons including but not limited to:
Should PearlsOnly cancel your order, you will notified by e-mail and your payment will be refunded as soon as possible and within 30 days of your order. PearlsOnly offers no additional compensation.