FAQ - Redeeming PearlClub™ VIP points


How to order

Redeeming PearlClub™ VIP points

Price Change Policy

Bank fees

Backorder items

Order history

Cancel an order

How do I choose the pearl overtone?

Do you accept bank wire?

Change an order

Redeeming a Gift Certificate

How do I Select a Bracelet Length?

Special Instructions with my order

Can you match my pearls with your pearls?

Do you offer any discounts?

Is This Website Legitimate?

Gift cards

Gift wrapping

Can I pick up my item from your store?

Discreet Packaging

Choosing ring size


To redeem your PearlClub VIP points, please log into your account.

Once you are logged into your account

  1. Select the "Bonuses" Tab
  2. Convert Bonus points to a gift certificate

Our system will email you a gift certificate.

Redeem your Gift Certificate during checkout. Please see "Redeeming a Gift Certificate" on how to use your gift certificate during checkout.