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FAQ - Partial shipment

QUESTION

Tracking an order

Partial shipment

Undelivered order

Shipping Rates

ANSWER

We ship orders only upon completion and inclusion of all ordered items. If one of the items on your order is out of stock, the complete order will be shipped upon receipt of the missing item back in stock.

However we will be happy to accommodate any special requests for partial shipment. Additional shipping charges apply to all partial shipments based on the value of the shipment and in accordance with the PearlsOnly Standard Shipping Rates