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Today's FREE
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Today's FREE bonus gift
Today's FREE Bonus Gift: Nina Pink 7-8mm AA Quality Freshwater White Bronze Cultured Pearl Pendant
Today's
FREE BONUS GIFT
WITH ANY PURCHASE OVER $99
Ends Saturday !
Nina Pink 7-8mm AA Quality Freshwater White Bronze Cultured Pearl Pendant
Regular Price: $49.00
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FAQ - Returns and Exchanges

QUESTION

Free, Easy and Reliable Returns Policy

Free, Easy and Reliable Exchanges Policy

Returns and Exchanges

Defective Item

ANSWER

For those customers that have created an account during checkout, please follow our FAST TRACK return/exchange process below.   If, during checkout, you didn't create an account, your request will need to be processed manually by contacting our Customer Care.

 

FAST Track Return/Exchange:

1. Log into your account (look up - it's right above this page):

2. Select the Order from Order History Tab

3. Select Order to return

4. Create Return Request

5. Let us know which Item you are returning, and create the request. 

6. A return/exchange concierge will be assigned to your return and will contact you within one business day to help coordinate your refund/exchange.

 

7. You can see you’re your return and exchanges in the Returns tab: