FAQ - Discreet Packaging


Redeeming PearlClubâ„¢ VIP points

Price Change Policy

Bank fees

Backorder items

Order history

Cancel an order

How do I choose the pearl overtone?

Do you accept bank wire?

Change an order

Redeeming a Gift Certificate

How do I Select a Bracelet Length?

Special Instructions with my order

Can you match my pearls with your pearls?

Do you offer any discounts?

Is This Website Legitimate?

Gift cards

Gift wrapping

Can I pick up my item from your store?

Discreet Packaging

Choosing ring size


Please kindly note that your pearl jewelry will be presented in an elegant gift box accompanies with a lot of free extras such as storage pouch, cleaning cloth, pearl care card, appraisal certificate, greeting letter with sample pearls. The presentation will be gifting ready when it arrives. You can also choose gift wrapping option upon checkout and we will wrap the gift box in the plain silver paper so it won't reveal the logo on our box.