 | Tracking an order | |
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PearlsOnly has a comprehensive tracking system for our shipped products making
it easy for you to follow the delivery of your purchase right to your doorstep.
PearlsOnly will initially contact you by email as soon as your order has
been shipped....
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| Undelivered order | |
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If a courier is unable to deliver the order for reasons including but not
limited to: The customer entered and incorrect address at the time of order
or The customer refused to accept the shipment or The courier has...
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| Taxes and duties | |
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PearlsOnly is aware of country specific taxes and duties that apply to pearl
jewelry. The amount that applies to a specific order gets calculated based on
the local customs list of tariffs published by individual governments. The
relevant amount is applied to your order at checkout. No additional amount is
expected to be charged by local customs. PearlsOnly makes every effort...
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| Partial shipment | |
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We ship orders only upon completion and inclusion of all ordered items. If one
of the items on your order is out of stock the complete order will be shipped
upon receipt of the missing item back in stock. However we will be happy to
accommodate any special...
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| Shipping Policy | |
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PearlsOnly bears no responsibility for delays caused by conditions beyond its
control including, but not limited to Acts of God, Governmental restrictions and
failure of carriers. Orders are typically processed and shipped within twelve
business hours from payment clearance Additional fees apply to...
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| How to determine rates | |
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PearlsOnly applies surcharges based on subtotal of your order. Free shipping
would be applicable when order is reaching certain amount. Please pay
attention to the first column which indicates which country your packages is
shipped to.
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| Standard shipping | |
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For US, we use USPS Priority or First Class services For UK, we use Royal
Mail Recorded For CA and AU, we use DHL direct shipping
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| Expedited shipping | |
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Customer can choose to upgrade to DHL shipping method. The expedite fee will
apply and you will receive your items in just 2-4 business days (excluding
Remote Areas).
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