 | Tracking an order | |
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PearlsOnly has a comprehensive tracking system for our shipped products making it easy for you to follow the delivery of your purchase right to your doorstep.
PearlsOnly will initially contact you by email as soon as your order has been shipped....
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 | Undelivered order | |
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If a courier is unable to deliver the order for reasons including but not limited to: The customer entered and incorrect address at the time of order or The customer refused to accept the shipment or The courier has...
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 | Taxes and duties | |
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PearlsOnly is aware of country specific taxes and duties that apply to pearl jewelry. The amount that applies to a specific order gets calculated based on the local customs list of tariffs published by individual governments. The relevant amount is applied to your order at checkout. No additional amount is expected to be charged by local customs. PearlsOnly makes every effort...
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 | Partial shipment | |
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We ship orders only upon completion and inclusion of all ordered items. If one of the items on your order is out of stock the complete order will be shipped upon receipt of the missing item back in stock. However we will be happy to accommodate any special...
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 | Shipping Policy | |
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PearlsOnly bears no responsibility for delays caused by conditions beyond its control including, but not limited to Acts of God, Governmental restrictions and failure of carriers. Orders are typically processed and shipped within twelve business hours from payment clearance Additional fees apply to...
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 | How to determine rates | |
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PearlsOnly applies surcharges based on subtotal of your order. Free shipping would be applicable when order is reaching certain amount. Please pay attention to the first column which indicates which country your packages is shipped to.
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 | Standard shipping | |
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For US, we use USPS Priority or First Class services For UK, we use Royal Mail Recorded For CA and AU, we use DHL direct shipping
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 | Expedited shipping | |
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Customer can choose to upgrade to DHL shipping method. The expedite fee will apply and you will receive your items in just 2-4 business days (excluding Remote Areas).
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