 | How to return my order | |
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Please click on "Your Account" and then on “Returns and
Exchanges” and follow these steps
1. Log into your account
2. Select your order from your account list...
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| How to return part of my order | |
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In the event that you require a partial return please send back the item(s) in
their silk pouch, along with certificate. In this case, sending the VIP card and
the bonus gift is not required.
Please ensure that the RMA (Return Management
Authorization) number is clearly shown on the package.
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| Return Inspection and Acceptance | |
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Upon receipt, the returned items will be forwarded to our Quality Control
department for inspection. Please allow 1-2 weeks for final return acceptance at
which point the applicable refund will be credited to your card.
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| Return address | |
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PearlsOnly bears no responsibility for items returned to the wrong address.
Please read your instructions carefully and ship your returns to the designated
address only. Please refer to the item location carefully:
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| Return policy | |
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PearlsOnly offers a 90-calendar-day warranty (from the time of order
receipt by the customer), during which customer can return an order for any
reason.
The order is considered returned, upon confirmation of receipt
by...
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