 | How do I recover a lost password? |  |
|
To recover a lost password, simply click on our online password recovery link
. After you have submitted your email address by entering it in the field
provided, your password will be emailed to you in a matter of seconds.
|
| How do I send special instructions with my order? | |
|
Please utilize the customer comments field provided at purchase to alert us to
any additional requirements that you may have in regards to your product or its
delivery.
|
| Opting out of PearlClubVIP Points | |
|
Simply reply to your statment with the word UNSUBSCRIBE in the subject heading
of your email. After you have unsubscribed, you may continue to redeem your
points by logging into your account or using them at checkout. You can view your
point balance and their value online.
|
| What is PearlClub VIP and I can't find my VIP number. |  |
|
PearlsOnly.com offers you the exclusive opportunity to save 15% on all future
transactions as well as earn VIP points toward future purchases. You will
automatically receive a PearlClub VIP card and personal identity number with
your initial purchase after which you, your family and friends can directly
begin to enjoy the benefits. If this number is lost or forgotten, simply
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| I need to make a change to an existing order. How do I do this? | |
|
PearlOnly.com pearls are typically strung, packaged and sent within the hours of
your order being placed. So in the event that you need to make a change please
contact us as soon as possible. You can contact us for different ways: 1.
Directly contact one of our online representatives via chat. They will be able
to chat with you and make all the changes that you require. 2. Call...
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