PearlOnly.com pearls are typically strung, packaged and sent within the hours of your order being placed. So in the event that you need to make a change please contact us as soon as possible. You can contact us for different ways:
1. Directly contact one of our online representatives via chat. They will be able to chat with you and make all the changes that you require.
2. Call us on our toll free number at 1 888 834 4148.
3. Email us at customercare@pearlsonly.com
4. Send us a fax at 1 866 271 3636.
We would be glad to make changes and alterations prior to your order shippping. If you were unable to contact us prior to your order shipping, you will need to receive your shipment and then request a return/exchange information to send back your order to us.
