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Return address
PearlsOnly bears no responsibility for items returned to the wrong address.
Please read your instructions carefully and ship your returns to the designated
address only. Please refer to the item location carefully: width="482"...
How to return an item for exchange
Please follow the instructions contained in our email and ensure that the
exchanged item is packaged in its silk storage pouch for the return shipment.
Please do not include any bonus items, boxes or any other
How to exchange for a different item
If the item you purchased is not exactly what you had in mind please follow
the steps above to submit your request for exchange. Once PearlsOnly
issues a RMA( Return Management Authorization ) number, we will also issue a
gift certificate for an amount...
How to exchange a defective item
Please click on "Your Account" and then on "Returns and
Exchanges" and follow these steps: 1. Log into your account
2. Select your order from your account...
Exchange policy
An Exchange Request, submitted within the warranty period, is required for
processing an exchange correctly. Please note that all items must be returned
prior to the expiry of the warranty period. A gift certificate for the amount
equal to the value...

 
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